Bottomline Technologies is committed to ensuring the most secure Internet communications across our suite of products. There are important Internet security policies that will require changes if your browser is not compliant with the current industry standard for Internet communication protocols.

What?
Transport Layer Security (TLS) is a protocol that ensures privacy between applications and users on the Internet. Only browsers using TLS version 1.2 or above will be able to connect to the application.

When?
Now! You should determine as soon as possible if your browser is compliant so that changes, if needed, can be made before service is interrupted.

What do I need to do?
Provide this information to your IT organization as soon as possible so that they can determine if your current browser and platform are compliant.

Browser	Version	Platforms	Significance
Internet Explorer	6, 7, 8	Windows XP	Must upgrade browser
	7, 8, 9	Windows Vista, Server 2008	Must upgrade browser
	8, 9, 10	Windows 7, Server 2008 R2	Upgrade or configure browser to use TLS 1.2 protocol
	10	Windows 8, Server 2012	Upgrade or configure browser to use TLS 1.2 protocol
	11+	Windows 7, Server 2008 RS	No action needed
	11+	Windows 8.1, 2012 RS	No action needed
	11+	Windows 10, Server 2016	No action needed
Google Chrome	1-21	Windows, OS X, Linux, Android, iOS, Chrome OS	Must upgrade browser
	22-38+	Windows, OS X, Linux, Android, iOS, Chrome OS	No action needed

TLS 1.2 is not supported.

TLS 1.2 is not enabled by default.

TLS 1.2 is enabled. No action needed.

Questions
If you have questions or need to validate this request please contact your internal IT department.

Technical Background
Access to Bottomline Technologies’ products with browsers utilizing Secure Sockets Layer (SSL) Version 3 or Transport Layer Security (TLS) version 1.0 and 1.1 protocols will no longer be permitted. Once these older protocols are disabled certain browser versions will not function. Please refer to the matrix above to determine if your browser and platform will be supported. Exact date for conversion is May 18th, 2018. We encourage you to provide this information to your IT group as soon as possible to ensure continued access to the application.