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Increase Customer Satisfaction while Decreasing Costs

Are you ready to take your online commercial banking customer service to the next level?

Using Bottomline Interactive Support, your financial institution can introduce real-time support tools for online chat, desktop sharing and secure email. In addition, the solution has a self-service knowledge base, creating a real-time repository of answers for commonly asked questions.  These articles can be leveraged within the email and chat modules by Customer Support Representatives (CSRs) to provide quick, consistent responses to customer inquiries.  

Available for both Business Financial Solutions and Business Banking, Bottomline Interactive Support can help increase CSR efficiency while improving customer satisfaction and loyalty.

Join us for a complimentary webinar on Tuesday, June 18, 2013 at 1:00 pm EDT, which will include:

  • An industry overview of behavior driving expectations for real-time support
  • Examples of how banks are improving the customer experience with interactive support tools
  • A preview of the solutions available for you today

Webinar Details:

Topic: Improving the Customer Experience with Bottomline Interactive Support

Date: Tuesday, June 18, 2013 at 1:00 pm EDT (12 noon CDT, 11 am MDT, 10 am PDT).

Please complete the registration form below.  A confirmation email including login details will be sent to the email address provided.